Shop Policy
GENERAL:
All sizes quoted are approximate.
All items of jewellery are unique. Only one of each item is made.
Every effort will be made to identify sold items on this website immediately.
PAYMENT:
1. You can pay using any major debit or credit card.
Using this method your payment is processed through the Paypal system, however, you do not need a Paypal account.
Just follow the easy instructions on the Paypal page.
OR
2. Your own Paypal account.
Paypal is the safest and most secure form of payment. By using Paypal you, as the buyer, have full protection at no extra cost.
Your credit/debit card details cannot be seen by me.
DELIVERY:
I will attempt to dispatch all orders within 4 working days.
Items will be sent by Royal Mail 1st Class Packet Post.
Items will be packaged in tissue paper, an organza gift bag and padded envelope.
PRICES:
All prices exclude postage and packaging. Details of postage may be found here.
GUARANTEE:
All jewellery made by me is guaranteed for 3 months.
If a repair is required within that time please contact me immediately to arrange a free repair.
Repairs after the guarantee period will incur a small charge.
FAULTY/ DAMAGED JEWELLERY: ·
Please notify me within 48 hours of receipt of the faulty or damaged item and return this to me together with the delivery note and original packaging within 7
working days in order to receive a repair or refund.
I would suggest you use a trackable delivery method as you will be responsible for the returned items until they reach me.
ITEM DESCRIPTIONS:
Many items are photgraphed close up. To ensure the item meets with your requirements please read the details relating to bead size and measurement.
I believe the images show an accurate representation of each item. Please, however, bear in mind that individual monitors may display a slight variation in colour.
I accept that seeing the item in real life may differ from your perception on the website.
Should this occur and the item does not meet with your expectations, please notify me within 48 hours of receipt. Return the item, unused, together with the delivery note, original packaging and in the original condition within 7 working days. Earrings cannot be returned for hygiene reasons. I will process a refund, excluding the cost of post and packaging.
I would suggest you use a trackable delivery method at your own cost as you will be responsible for the returned items until they reach me.
Postage Rates Contact Me How to pay
All sizes quoted are approximate.
All items of jewellery are unique. Only one of each item is made.
Every effort will be made to identify sold items on this website immediately.
PAYMENT:
1. You can pay using any major debit or credit card.
Using this method your payment is processed through the Paypal system, however, you do not need a Paypal account.
Just follow the easy instructions on the Paypal page.
OR
2. Your own Paypal account.
Paypal is the safest and most secure form of payment. By using Paypal you, as the buyer, have full protection at no extra cost.
Your credit/debit card details cannot be seen by me.
DELIVERY:
I will attempt to dispatch all orders within 4 working days.
Items will be sent by Royal Mail 1st Class Packet Post.
Items will be packaged in tissue paper, an organza gift bag and padded envelope.
PRICES:
All prices exclude postage and packaging. Details of postage may be found here.
GUARANTEE:
All jewellery made by me is guaranteed for 3 months.
If a repair is required within that time please contact me immediately to arrange a free repair.
Repairs after the guarantee period will incur a small charge.
FAULTY/ DAMAGED JEWELLERY: ·
Please notify me within 48 hours of receipt of the faulty or damaged item and return this to me together with the delivery note and original packaging within 7
working days in order to receive a repair or refund.
I would suggest you use a trackable delivery method as you will be responsible for the returned items until they reach me.
ITEM DESCRIPTIONS:
Many items are photgraphed close up. To ensure the item meets with your requirements please read the details relating to bead size and measurement.
I believe the images show an accurate representation of each item. Please, however, bear in mind that individual monitors may display a slight variation in colour.
I accept that seeing the item in real life may differ from your perception on the website.
Should this occur and the item does not meet with your expectations, please notify me within 48 hours of receipt. Return the item, unused, together with the delivery note, original packaging and in the original condition within 7 working days. Earrings cannot be returned for hygiene reasons. I will process a refund, excluding the cost of post and packaging.
I would suggest you use a trackable delivery method at your own cost as you will be responsible for the returned items until they reach me.
Postage Rates Contact Me How to pay